BBot - The best bot of the world

I bought bbot by PayGol sms for 10days.. I send sms and I got cod
introduced the code was correct but my status is free.. why ?
I try https://www.paygol.com/pinchecker and I got notification
" This PIN was already activated. For further assistance, please contact [email protected]."
I wrote an email to [email protected] and [email protected] but nobody answered.

How long shall I wait for an answer ????????????????? and activity my premium time.
I wait 3 days now..

PayGol is a fucking method to buy this service. On Brazil you need to write 2 SMS (2 costs) and don't receive x)

I from in Poland its europa and have problem. Because i pay and havnt premium time.. BBot support not answer for my emails.. I pay and havnt bbot..

supports help me !!