BBot - The best bot of the world

Hello guys, i have a problem with bbot. When i am turning on bot, writing my correct email adress and password, clicking login and my character from aurera-global can't be find . I tried changing my password and e-mail adress and reinstaling aurera client but nothink is working :/. Do you know where the problem is ? + i have bbot premium days AND i don't know why is my bot not working.

Add to exceptions in your firewall/ antivirus

Also bbot doesn't work with customized tibia clients, if you use one