BBot - The best bot of the world

I have Payment Problems and I can not write a post..
I bought bbot by PayGol sms for 10days.. I send sms and I got cod
introduced the code was correct but my status is free.. why ?
I try https://www.paygol.com/pinchecker and I got notification
" This PIN was already activated. For further assistance, please contact [email protected]."
I wrote an email but nobody answered. Writes that the active but i have free status and cant download bbot and play..

i was giving you a e-mail before but no one replay for it

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how long do i need to wait for the replay ?

hmm..