BBot not sees my characters(!)

[pawciobra]

Hello,
I have a strange problem. I'm logged in game and BBot does not see my characters.
What could be problem? My system operation is Windows7.

I look forward to any help.
Greet.

[gusttavomarinho]

Run as administrator bbot and see if your antivirus is not blocking this bbot

[damiansnk]

Yee, allow bbot make changes on computer in antivirus setting

[mr. Kris]

Probably You have Kaspersky or Comodo antivirus. Add exceptions for BMega.exe

[pawciobra]

Problem solved. This incident was the culprit my Kaspersky.
Thank you for your help