To admin ! Premium no received.

[artoex]

Hello i have bought premium account on 30 days by zao pay. I was waiting 5 days and there still wasn't my premium. I check thread on forum and sent e-mail as it was recommended. I waited 5 days and there was no answer. I sent e-mail again and there is still no answer. I lost my money and don't have premium account. Can you do something with this please ? My e-mail is :[email protected].
Thank you.