How do I activate the premium Time of BBot?

[parodi]

Hello you all, i have a simple question... I bough 1 month Premium on BBot yesterday... I paid with billet banking in itau bankline and it didn't come yet... Should i send an email to the support with the proof of payment? Thank you all for your attention, and i'm sorry about my english, I don't write very well.

[Dexter]

Payment by billet may take 3-5 business days to be compensated by the bank. After this, you receive your premium.